In short: A note on this list: RMO wrote it and put itself first. That is our own opinion, based on our work and on what customers who have used other companies have told us. What we say about the other four companies comes from their own websites, and we haven't rated or criticized anyone.
In short: Our pick for water damage restoration in Troy is RMO Mitigation & Restoration: locally owned and not a franchise, a person answers 24/7, a crew is on site in about 60 minutes, and our own crews handle the job from the water to the rebuild. Much of our work in Troy is the kind of commercial job a business can't wait on.

Our pick for Troy
1. RMO Mitigation & Restoration
RMO is a locally owned restoration company in Southfield, 12.8 miles from Troy. The owners work with clients directly, a person answers every call, and one company handles the whole job, from the first hour to the last repair.
- Phone answered
- 24/7, by a person
- On site
- About 60 minutes
- To Troy
- 12.8 mi, about 26 min
- Ownership
- Local, not a franchise
Why RMO is first in Troy
A recent Troy job shows how we work. An association's office near Somerset Collection called us after water flooded its carpet. It was Category 2 water, which can carry contaminants, so the carpet couldn't just be fanned dry. We extracted the water, treated the carpet and pad the way that category requires, dried the space and checked it with moisture meters before the office went back to work. In occupied office buildings we plan the work around tenants and staff, contain the area we're drying, and keep the property manager and the insurer up to date with photos and readings.
Locally owned, not a franchise
RMO belongs to the people who run it, here in Metro Detroit. There is no franchise office between you and the owners.
The owners on your job
Vadym, George and Jackson come out to jobs, work with clients directly and answer for the quality themselves.
A person answers, 24/7
Call 248-845-0000 at 3 a.m. and someone who can send a crew picks up. Not a recording, not a message service.
A crew in about 60 minutes
Across Oakland, Wayne and Macomb counties. When two office buildings flooded in Southfield, we had 15 people there in 20 minutes.
An IICRC-certified team
Trained to the industry's standards: ANSI/IICRC S500 for water damage and S520 for mold.
One company for everything
Water, sewage, fire, smoke, mold, storm and biohazard work, and the contents, by our own crews; asbestos and lead by licensed abatement partners we've worked with for years.
The rebuild, too
Framing, drywall, flooring and finishes by our own crews, so the job ends with the company that started it.
Crews for any size of job
When two Dearborn buildings flooded seven hours apart, we sent 30 people, worked both at once and saved both.
Commercial-grade equipment
Truck-mounted and portable extractors, LGR and desiccant dehumidifiers, air movers, air scrubbers, moisture meters and thermal imaging.
Dry by the numbers
Moisture readings every day and a drying log, until every wet material measures the same as a dry one.
Insurance, handled
We work with any carrier you use and document everything an adjuster needs. Many of our clients have paid nothing beyond their deductible.
Cleaning in the same call
Our sister company, RCO Cleaning, works from the same office, so the cleaning before and after is one more call to the same people.

Locally owned, not a franchise
Many of the restoration names around Metro Detroit are franchises: a national brand on a locally owned office. RMO isn't one. It belongs to the people who run it, from our office at 18000 W. Nine Mile Road in Southfield, so there is no franchise layer between you and the owners. Vadym, George and Jackson come out to jobs, meet the people whose homes and buildings we're working in, and answer for the quality themselves.
“We, as owners, come in and work directly with our clients.”
Vadym MakoveyFounder & General Manager, RMO Mitigation & RestorationWhat we handle in Troy
For Troy homes and businesses
- Offices, medical suites and stores: water out, drying set up, and the business back open sooner
- Mold behind walls or under flooring after a leak, contained and removed to the IICRC S520 standard
- Sprinkler discharges and multi-floor losses in larger buildings, with a crew to match
- Burst pipes, failed supply lines and water heaters in Troy homes
- Finished basements after a storm or a failed sump pump
- Smoke, soot and fire damage, from board-up to the rebuild
And everything around it: board-up and tarping, contents packed out and cleaned, odor removal, mold work, asbestos and lead abatement through our licensed partners, biohazard cleanup, HVAC and duct cleaning, electronics and equipment cleaning, and the rebuild. If it happened to a building, we handle it.
Getting to Troy fast
From our office, crews take I-696 east to I-75 north and exit at Big Beaver Road for the business district, or follow the mile roads to the subdivisions. Storms in August 2019 and again on August 24, 2023 flooded homes in the Sylvan Glen subdivision near Livernois and Square Lake roads. The city's wastewater runs through three county sewer districts, and its office towers along Big Beaver Road, the Golden Corridor, can lose a day of business to one burst pipe.
What happens when you call
A person answers
Call 248-845-0000, day or night. Someone who can send a crew picks up.
A crew in about 60 minutes
With extractors, dehumidifiers, air movers and meters already on the truck.
The water out, the damage mapped
We stop the source, extract the water, and find where it went with moisture meters and thermal imaging.
A plan you can follow
What we found, what we're doing and how long drying should take, with photos and readings for your insurer from the first hour.
Dry, then rebuilt
We measure every day until it's dry, then our own crews do the repairs. One company, start to finish.
Insurance, handled
We will work with any insurance carrier you use. Over the years we've worked through claim after claim for homeowners, property managers and building owners. We document the damage from the first hour with photos, moisture readings and drying logs, and we work with your adjuster on the scope, so the claim can be settled on the facts and cover the whole job. Many of our clients have paid nothing beyond their deductible.
The other four on our list
These companies also serve Troy, described by what they say on their own websites.
2. DriForce
Souter Boulevard, Troy
A family-owned Michigan company with a second office in Port Huron.
3. Modernistic
Rankin Drive, Troy
A Michigan company with offices around the state that also does carpet and duct cleaning.
4. Aaron's Restoration
Naughton Drive, Troy
A veteran-owned company for water, fire, storm and ice dam damage.
5. SERVPRO of Birmingham, Troy
North Old Woodward Avenue, Birmingham
A SERVPRO franchise.
Questions Troy property owners ask us
Is RMO a franchise?
No. RMO Mitigation & Restoration is locally owned and run from our office at 18000 W. Nine Mile Road in Southfield. The owners work with clients directly.
How fast can RMO get to Troy?
Our office is about 12.8 miles from Troy, about 26 minutes by road in light traffic. A person answers 248-845-0000 around the clock, and a crew is on site in about 60 minutes.
Will you work with my insurance company?
Yes, with any carrier. We document the job for your adjuster from the first hour, and many of our clients have paid nothing beyond their deductible.
Do you do the repairs, too?
Yes. Our own crews handle the rebuild, from framing and drywall to flooring and finishes, so you never have to find a second contractor.
Do you work in occupied office buildings in Troy?
Yes. We plan the work around your tenants and staff, contain the area we're drying, and keep the property manager and the insurer up to date with photos and moisture readings.
Whoever you call, ask
- Who answers the phone at 3 a.m.?
- How soon can a crew be here, and how many people?
- Are your technicians IICRC-certified?
- How will you document the job for my insurer?
- Who does the repairs once it's dry?
- In an office building: will you work around our tenants, and keep our property manager and insurer updated?
Red flags, according to Michigan's insurance department
- A demand for full payment up front
- Pressure to sign on the spot
- A request to sign your insurance check over to the contractor
- Unsolicited door-to-door offers after a storm
Sources
- DriForce: Emergency restoration (Troy office)
- Modernistic: Water damage restoration
- Aaron's Restoration: About us
- SERVPRO of Birmingham, Troy
- C&G News: Livernois/Square Lake area residents speak out about flooding
- City of Troy: City Council packet on sewer district upgrades (PDF)
- Michigan Legislature: MCL 691.1419, notice of a sewage disposal system event claim
- Michigan DIFS: Disaster preparedness and recovery









