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Water and fire damage restoration for hospitals and healthcare facilities

In a hospital or clinic, water damage is also an infection-control problem. RMO builds containment to your facility's requirements and plans the work around patient care.

24-hour emergency hotline248-845-0000A person answers, day or night

Why damage in a healthcare building is different

Healthcare buildings run around the clock, and many patients can't simply be moved. A failed supply line above a patient corridor, a sprinkler discharge or a sewer backup in a lower level affects care in the surrounding rooms, not only the space that got wet.

Wet materials and the demolition that follows can release dust and mold spores. Where vulnerable patients are nearby, that risk is managed through an infection-control risk assessment led by the facility. It sets how the work area is sealed, how air pressure is controlled and how crews enter and leave.

These buildings are also full of systems that must keep working: medical gas, nurse call, fire alarm, sprinklers and pressure-controlled rooms. Work near any of them is planned with facility engineering before it starts.

What a healthcare facility needs from a restoration contractor

  • Infection control and containment

    Barriers, negative air with HEPA filtration, sealed openings and pressure monitoring, built to the precautions your infection-prevention team sets for each area.

  • Care that continues

    Work phased around patient rooms, procedure areas and clinics, with clean and dirty routes kept apart and noise kept down near patients.

  • Protected building systems

    Fire-life-safety systems, medical gas and nurse call stay protected, and any interruption is planned in advance with facility engineering.

  • Records your team can keep

    Daily logs of containment checks, moisture readings and cleaning that fit alongside the facility's own records.

Restoration services for healthcare buildings

  • Emergency water extraction

    Fast water removal from corridors, patient rooms and lower levels, inside containment where the area calls for it.

  • Containment and negative air

    Temporary walls, HEPA air scrubbers and negative air machines that help keep dust inside the work zone.

  • Structural drying

    Drying with moisture mapping, thermal imaging and daily readings, following IICRC S500.

  • Mold remediation

    Removal of affected materials under containment, following IICRC S520, coordinated with any air testing your facility requires.

  • HVAC and duct cleaning

    Cleaning of air handlers and ductwork exposed to water, soot or construction dust, planned with facility engineering.

  • Biohazard and sewage cleanup

    Cleanup and disinfection after sewage backups and other contamination in clinical and support areas.

Two RMO carpenters cutting lumber during a rebuild

How we work in hospitals and clinics

  • Planned with infection prevention

    Before work begins, our IICRC-certified team reviews the area with your infection-prevention and facilities staff and sets up containment to the precautions they require.

  • Phased around patient care

    Work moves area by area, with noisy tasks timed around procedures and rest hours, and crews use the routes your staff assign.

  • Daily updates and full records

    Facility engineering gets daily updates on containment, drying progress and the next day's plan, and the claim gets photos, readings, drying logs and an itemized scope.

From your call to the last repair

One phone number and one accountable team, from the emergency to the finished repair.

See the full process
  1. Call us, day or night

    A person answers 248-845-0000 at any hour and asks a few quick questions, so the right crew and equipment roll.

  2. On site in about 60 minutes

    Across Metro Detroit, an IICRC-certified crew arrives, finds the source and makes the property safe.

  3. Mitigate and document

    We stop the damage, extract and dry, and record photos and moisture readings your insurer can use.

  4. Restore and rebuild

    Once everything is dry and clean, the same team handles the repairs, from drywall and flooring to finishes.

We will work with your insurance

We will work with any insurance carrier you use. We’ve done it on claim after claim, and we take pride in it: every job is documented from the first hour and priced line by line, and we work hard so your insurance covers the whole project.

Many of our clients have saved thousands of dollars this way, and many paid nothing beyond their deductible.

How we help with insurance claims
  • State Farm
  • Allstate
  • Travelers
  • Auto-Owners Insurance
  • Liberty Mutual
  • AAA
  • Progressive
  • Nationwide
  • The Hartford
  • American Family Insurance
  • Chubb
  • The Hanover Insurance Group
  • CNA

Examples of carriers our customers use. RMO is an independent company and isn’t affiliated with or endorsed by these insurers.

Questions facility teams ask

Can you work in occupied areas of a hospital?

Yes, once your infection-prevention team approves the plan. We build containment around the work area, run HEPA filtration and negative air, and follow the entry and cleanup steps your team sets. Some areas may still need to close for a time, and that decision stays with the facility.

How fast can you respond to a leak in our facility?

A person answers 24/7 at 248-845-0000, and crews arrive in about 60 minutes across Metro Detroit. The first steps, stopping the spread of water and setting up containment, are agreed with your facilities staff on site.

Do you also work in clinics and medical offices?

Yes. Outpatient clinics, dental offices and medical office buildings face the same concerns on a smaller scale. We plan the work around patient schedules, and loud tasks often move to evenings or weekends.

Request a call and we’ll contact you soon

Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now.

Call 24/7248-845-0000
  • A person answers 24/7
  • On site in about 60 minutes
  • We work with your insurer

Your details

Only your name and phone number are required.

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