Sensitive process equipment in a clean manufacturing room

Electronics restoration for Metro Detroit businesses after water, smoke or soot

Computers, servers, controls and office equipment exposed to water or smoke may be cleaned instead of replaced, if the work starts before corrosion sets in. RMO stabilizes, cleans and documents affected electronics and works with your IT team and service technicians on the next steps.

Call 248-845-0000 Request help

24-hour emergency hotline248-845-0000A person answers, day or night

What happens to electronics after a fire or flood

Electronics fail after a loss in two ways. Water causes short circuits when power is applied and leaves minerals and contaminants on circuit boards. Smoke from burning plastics deposits residue containing chlorides, which turns corrosive with humidity and attacks connectors, contacts and solder joints. Both kinds of damage worsen with time, which is why the first days matter.

We start by stabilizing the environment: removing water, lowering humidity and filtering the air so corrosion slows. Equipment is inventoried, tagged and photographed. Items worth restoring are moved to a clean, controlled area, cleaned with methods suited to the device and dried. Servers, drives and storage arrays are set aside unpowered for your IT team or a data recovery specialist, because recovering data is specialist work outside our scope.

Whether a device is cleaned or replaced is a decision for you, your insurer and the people who service the equipment. We document each item's exposure, the work done and its condition, then hand it back to your technicians for testing and recommissioning. That record lets your adjuster weigh cleaning against replacement item by item.

Don't power it on
Wet or soot-covered electronics can short out when switched on. Leave them off and unplugged until they are assessed.
Corrosion slowed early
Prompt cleaning and controlled drying limit the corrosion that ruins boards and connectors in the days after a loss.

The RMO team in navy uniforms in front of an RMO box truck

What electronics restoration includes

Power-down and isolation
Affected equipment stays off and unplugged, and power to wet areas is isolated when it is safe to do so.
Environmental control
Dehumidification and HEPA air filtration slow corrosion while equipment waits for cleaning.
Inventory and tagging
Each device is photographed, tagged and recorded with its location and exposure.
Residue cleaning
Housings and accessible components are cleaned with techniques suited to electronics, not general-purpose cleaners.
Controlled drying
Wet equipment is dried under controlled conditions rather than with heat that can damage components.
Data devices set aside
Servers, drives and storage are protected and kept unpowered for your IT team or data recovery provider.
Handback and documentation
Cleaned equipment returns to your technicians for testing, with records for your insurer.

Two RMO technicians in protective suits inspecting a fire-damaged store

When electronics need professional attention

Computers or servers in a room with smoke or soot
Equipment wet from sprinklers, roof leaks or flooding
A smoke odor coming from inside devices
Residue on screens, keyboards or vents
Control panels or network gear in a flooded area

Call 24/7: 248-845-0000

From your call to the last repair

One phone number and one accountable team, from the emergency to the finished repair.

See the full process

Call us, day or night
A person answers 248-845-0000 at any hour and asks a few quick questions, so the right crew and equipment roll.
On site in about 60 minutes
Across Metro Detroit, an IICRC-certified crew arrives, finds the source and makes the property safe.
Mitigate and document
We stop the damage, extract and dry, and record photos and moisture readings your insurer can use.
Restore and rebuild
Once everything is dry and clean, the same team handles the repairs, from drywall and flooring to finishes.

Why businesses trust RMO with electronics

Fast stabilization
Crews arrive in about 60 minutes to bring down humidity and filter the air, which slows corrosion before cleaning starts.
Clear boundaries
We clean and document, while your IT team, service technicians and data recovery providers handle testing, repairs and data.
Item-by-item records
Every device is tracked from tagging to handback, so your adjuster can review cleaning versus replacement line by line.

We will work with your insurance

We will work with any insurance carrier you use. We’ve done it on claim after claim, and we take pride in it: every job is documented from the first hour and priced line by line, and we work hard so your insurance covers the whole project.

Many of our clients have saved thousands of dollars this way, and many paid nothing beyond their deductible.

How we help with insurance claims

Examples of carriers our customers use. RMO is an independent company and isn’t affiliated with or endorsed by these insurers.

Questions people ask us

Don’t see yours? A person answers 248-845-0000 around the clock.

Should we turn the computers on to see if they work?

No. Powering on wet or soot-contaminated equipment can cause short circuits and turn recoverable damage into permanent damage. Leave devices off and unplugged, and don't wipe soot from screens or vents before we assess them.

Can you recover our data?

We start by protecting it. Devices that hold data stay unpowered and untouched until they have been assessed, which gives the best chance of getting the data back. We work with your IT team so the equipment and the data are handled in the right order.

Will cleaning affect manufacturer warranties?

It can, which is why we check before touching anything under warranty or a service contract. Internal repairs and testing stay with the manufacturer's authorized service or your own technicians, and we clean only what they approve.

How do you decide between cleaning and replacing?

The decision depends on the exposure, the device's value and age, whether residue reached internal components and what your technicians find in testing. Some items aren't worth cleaning, and we'll say so. Your insurer makes the coverage call, and our records give them the facts.

We will restore your property