Contents cleaning and pack-out for Metro Detroit homes
Contents cleaning and pack-out by RMO Mitigation & Restoration: after a fire or water loss, our crews inventory and photograph your belongings and pack out what can be saved. We clean it off site and store it until your home is ready. Our crews cover Oakland, Wayne and Macomb counties; call (248) 845-0000, answered 24/7.
24-hour emergency hotline248-845-0000A person answers, day or nightWhat does pack-out mean in restoration?
A pack-out means moving your belongings out of a damaged home so the structure can be dried, cleaned and rebuilt. It also lets the contents be cleaned away from the dust and moisture of the work. A pack-out company inventories each item, packs it, moves it, cleans what can be saved and brings it back when the work is done.
Pack-out is common after a fire, when soot and smoke odor have to come out of furniture, clothing and keepsakes. After a large water loss, rooms may need tear-out and water extraction and drying, and the furniture has to be somewhere dry. Smaller jobs may only need contents moved to a dry room and cleaned on site.
The inventory also supports your claim. Your policy usually treats belongings separately from the house itself. The adjuster needs a list of what was packed, what was cleaned and what couldn't be saved, with photos of each.
If smoke or water has reached your belongings, call (248) 845-0000.
Inventory before anything moves
Every item is listed and photographed in your home first, so nothing leaves without a record.
Sorted with you
You see what can be cleaned and what can't while it's all still in the house, and you decide on the keepsakes.
What does a contents pack-out include?
Walk-through with you
We go room by room with you to agree what to pack, what to clean on site and what to leave in place.
Labels by room
Boxes are labeled by room and matched to the inventory, so belongings don't get mixed up between rooms.
Careful packing
Dishes, artwork, lamps and furniture are wrapped and boxed for the move, with fragile items packed separately.
Off-site cleaning
Contents restoration happens away from the work: furniture, hard goods and keepsakes are cleaned with methods matched to the material and the residue.
Electronics and documents
Wet or smoky electronics, photos and paper records are dried and restored by RMO's crews and the specialist partner firms RMO manages.
Storage
Packed contents are stored off site until the house is dry, clean and rebuilt.
What can't be saved
Items beyond cleaning are listed with photos for your adjuster before they're thrown out.
Pack-back
When your home is ready, your belongings come back and go into the rooms they came from.
When your belongings need a pack-out
- Soot or smoke odor on furniture and clothing
- Rooms need tear-out or long drying
- Water reached stored boxes, rugs or furniture
- The home can't be lived in during repairs
- Family photos or documents got wet
The four steps of an RMO job
Call one number. We stay with the job until the last repair is done.
Call us, day or night
A person answers (248) 845-0000 at any hour and asks a few quick questions, so the right crew and equipment roll.
On site in about 60 minutes
Across Oakland, Wayne and Macomb counties, an IICRC-certified crew arrives, finds the source and makes the property safe.
Mitigate and document
We stop the damage, extract and dry, and record the photos and moisture readings your adjuster can use.
Restore and rebuild
Once everything is dry and clean, the same team does the repairs: drywall, flooring and the finish work.
Why RMO for contents cleaning and pack-out
Your belongings and your house in one plan
RMO's own crews pack out the contents and restore the structure, so the pack-back is timed with the end of the rebuild.
A record your adjuster can use
The inventory lists each item, its condition and what happened to it, in a form your adjuster can review.
Specialist partners, managed by RMO
When electronics or documents need it, the work goes to the specialist partner firms RMO manages, and RMO still answers for the whole job.
We will work with your insurance
We will work with any insurance carrier you use. We’ve done it on claim after claim, and we take pride in it: every job is documented from the first hour and priced line by line, and we work hard so your insurance covers the whole project.
Many of our clients have saved thousands of dollars this way, and many paid nothing beyond their deductible.
How we help with insurance claims
Examples of carriers our customers use. RMO is an independent company and isn’t affiliated with or endorsed by these insurers.
Contents pack-out questions
Don’t see yours? A person answers 248-845-0000 around the clock.
Does insurance pay for a contents pack-out?
It depends on your policy. Pack-out, cleaning and storage are usually part of the contents side of a claim, and your insurer decides what it pays for and how much. We give your adjuster the inventory, the photos and an itemized scope for the pack-out and cleaning.
How long are my belongings kept in storage?
Until your home is ready for them. Contents usually stay packed until the drying, cleaning and rebuild are finished, and the pack-back is scheduled with you. If you need something before then, it can be found by its place in the inventory.
Can smoke odor be removed from clothes and furniture?
Often, yes. Hard furniture and many fabrics can be cleaned of soot and smoke odor. The Red Cross notes that smoke is difficult to fully remove from soft items, and clothing may need several wash cycles. Items that still hold odor after cleaning are listed for your claim.
Can water-damaged photos, documents and electronics be saved?
Sometimes, if they're handled quickly. Don't plug in or switch on wet electronics, and keep wet photos and papers flat and cool. Electronics restoration and document drying are done by RMO's crews and the specialist partner firms RMO manages. Anything that can't be saved is documented for your claim.
Do I need a pack-out after a small leak?
Usually not. After a small, clean-water leak, furniture can often be moved to a dry room, set on blocks and cleaned on site. Pack-out makes sense when rooms need tear-out, when soot or odor has spread through the house, or when the home can't be lived in during repairs.
We will restore your property
Related home restoration services
All residential services- Fire Damage RestorationBoard-up, water and soot removal, contents pack-out and the rebuild after a house fire, all by one company.
- Smoke Damage RestorationSoot cleaned with the method its residue needs, smoke-stained framing sealed and the smell removed, after fires large and small.
- Home ReconstructionFraming, drywall, flooring, cabinets and paint rebuilt after fire or water damage by the company that handled the mitigation.
Talk to RMO about contents pack-out
Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now. Crews cover Oakland, Wayne and Macomb counties.
Call 24/7248-845-0000- A person answers 24/7
- On site in about 60 minutes
- We work with your insurer
Your details
Only your name and phone number are required.