Skip to content
Glass office tower seen from street level

Water, fire and mold restoration for commercial office buildings

A supply line that fails on an upper floor can reach the suites below before anyone arrives in the morning. RMO answers 24/7, stops the water and schedules the loud work around your tenants.

24-hour emergency hotline248-845-0000A person answers, day or night

How damage spreads through an office building

Water in an office building rarely stays where it starts. It follows slab penetrations, soaks ceiling tiles and runs down wall cavities, so one failed fitting can wet several suites, a corridor and an electrical room. Carpet tile holds water against the slab, and drywall keeps wicking it upward after the leak stops.

Fire brings a different problem. Smoke travels through return-air plenums and shared ductwork, so soot and odor turn up in suites that never saw a flame. Fine residue settles on servers, copiers and workstations and can keep corroding electronics after the fire is out.

The cost that grows fastest is usually downtime. Good mitigation shortens it: extraction the first night, a drying plan backed by daily readings and a rebuild schedule the property manager can share with tenants.

What an office building needs from a restoration contractor

  • Suite-by-suite tracking

    Each tenant has its own contact, lease terms and often its own insurance, so the damage, the work and the reopening date are tracked separately for every suite.

  • Work outside business hours

    Demolition and extraction don't mix with meetings. That work belongs on nights and weekends, with drying equipment kept behind containment when it has to run during the day.

  • Fast care for IT and records

    Server rooms, network closets and file storage need attention in the first hours, when quick humidity control can keep a water loss from becoming an equipment loss.

  • Building systems kept in service

    Fire alarm devices, sprinklers, elevators and access control stay in service wherever possible, and work near them is planned with the building engineer.

Restoration services for office buildings

  • Emergency water extraction

    Water removed from carpet tile, slab and ceiling spaces, starting where it is still spreading.

  • Structural drying

    Commercial dehumidifiers and air movers placed by IICRC-certified technicians, with moisture mapping and thermal imaging to find wet walls behind finished surfaces.

  • Fire and smoke cleanup

    Soot removal from ceilings, walls and furniture, and odor treatment, following IICRC S700.

  • Electronics restoration

    Cleaning and drying of computers, servers and office equipment exposed to soot or high humidity.

  • Mold remediation

    Containment, HEPA filtration and removal of affected materials when water has sat too long, following IICRC S520.

  • Office reconstruction

    Drywall, ceilings, flooring and finishes rebuilt by the same company, from the first night to the final walkthrough.

Two RMO carpenters cutting lumber during a rebuild

How we work in an occupied office building

  • Phased by floor and suite

    We seal off affected areas, keep clean routes open for tenants and move through the building in phases, with the loudest work after hours.

  • One point of contact

    The property manager or building engineer gets a daily update: what was dried, what the readings show and what comes next.

  • Documentation for every carrier

    Photos, moisture readings, drying logs and an itemized scope go to the owner's carrier and adjuster, and to tenants' carriers when their property is involved.

From your call to the last repair

One phone number and one accountable team, from the emergency to the finished repair.

See the full process
  1. Call us, day or night

    A person answers 248-845-0000 at any hour and asks a few quick questions, so the right crew and equipment roll.

  2. On site in about 60 minutes

    Across Metro Detroit, an IICRC-certified crew arrives, finds the source and makes the property safe.

  3. Mitigate and document

    We stop the damage, extract and dry, and record photos and moisture readings your insurer can use.

  4. Restore and rebuild

    Once everything is dry and clean, the same team handles the repairs, from drywall and flooring to finishes.

We will work with your insurance

We will work with any insurance carrier you use. We’ve done it on claim after claim, and we take pride in it: every job is documented from the first hour and priced line by line, and we work hard so your insurance covers the whole project.

Many of our clients have saved thousands of dollars this way, and many paid nothing beyond their deductible.

How we help with insurance claims
  • State Farm
  • Allstate
  • Travelers
  • Auto-Owners Insurance
  • Liberty Mutual
  • AAA
  • Progressive
  • Nationwide
  • The Hartford
  • American Family Insurance
  • Chubb
  • The Hanover Insurance Group
  • CNA

Examples of carriers our customers use. RMO is an independent company and isn’t affiliated with or endorsed by these insurers.

Questions facility teams ask

Can you work at night so tenants can keep using the building?

Yes. Demolition, extraction and other loud work can be scheduled for nights and weekends. Drying equipment usually runs around the clock, so we keep it inside containment and route cords and hoses away from walkways.

Who should call you, the property manager or the tenant?

Either can call. The owner or property manager usually authorizes work in common areas and the base building, while tenants often insure their own furniture and equipment. We document each space separately so every party has what it needs.

How soon can a floor reopen after water damage?

It depends on what got wet and for how long. Water damage caught early often dries in a few days, and daily readings show when each area reaches its drying goal. Spaces that need demolition and rebuild take longer, and you get a written schedule for them.

Request a call and we’ll contact you soon

Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now.

Call 24/7248-845-0000
  • A person answers 24/7
  • On site in about 60 minutes
  • We work with your insurer

Your details

Only your name and phone number are required.

The damage is at
How should we contact you?

Pick one. We may also email you about your request. If you pick Text me, you agree to receive text messages from RMO Mitigation & Restoration at the phone number you gave, about your request, including texts sent with automated technology. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Text message terms · Privacy Policy.

We use your details to call you back, and to text you only if you choose text above. See our privacy policy.