Damage restoration for senior living and assisted living communities
Many residents can't simply pack up and leave when water comes through a ceiling. RMO plans the work around them, with sealed work areas, clear hallways and close coordination with your care staff.
24-hour emergency hotline248-845-0000A person answers, day or nightHow damage affects a senior living community
A senior living building is a home first. When a pipe bursts or a sprinkler line fails, water can reach several apartments, a dining room or a common area at once, and some residents need help to move even a short distance. Moving them is a care decision, so the work has to fit around the residents who stay.
Older adults can be more sensitive to dust, mold and odors, so how the work is contained matters as much as how fast it goes. Drying equipment also adds noise, warm air and cords to hallways that residents use with walkers and wheelchairs.
Daily routines keep going too. Meals, medication rounds and family visits continue during the restoration, and changes to familiar spaces can be hard for residents in memory care.
What a senior living community needs from a restoration contractor
Residents who can't easily move
Work planned room by room with your staff, so residents relocate only when necessary and return as soon as their space is ready.
Clean air around the work
Sealed work areas, HEPA filtration and negative air where mold or dust is involved, with odor treatments suited to occupied buildings.
Safe hallways
Cords, hoses and equipment kept out of walking paths and exits, and work zones secured from residents who may wander.
Calm, respectful crews
Workers who introduce themselves, keep a pace residents can live with and follow your staff's lead on contact with residents.
Restoration services for senior living communities
Emergency water removal
Fast extraction from apartments, hallways and common areas, starting with the spaces residents use most.
Structural drying
Drying equipment placed and secured with your staff's input, monitored with daily moisture readings until each area is dry.
Sewage cleanup
Removal and sanitizing after toilet overflows and sewer backups, with the area closed to residents until it is clean.
Mold remediation
Containment and air filtration first, then removal of affected materials, following IICRC S520.
Odor removal
Treatment of smoke, sewage or musty odors after the source is removed, using methods suited to buildings where people live.
Rebuild
Repairs to apartments and common areas by the same company, scheduled with your staff so residents can move back in.
How we work in senior living
Planned with your care team
Before work starts, we walk the area with your executive director or maintenance lead and agree on resident moves, routes and quiet hours.
Phased to protect routines
We work area by area and keep loud tasks away from mealtimes, medication rounds and night hours wherever possible.
Updates and documentation
Your administrator gets a daily update, and your carrier and adjuster get photos, moisture readings, drying logs and an itemized scope.
From your call to the last repair
One phone number and one accountable team, from the emergency to the finished repair.
Call us, day or night
A person answers 248-845-0000 at any hour and asks a few quick questions, so the right crew and equipment roll.
On site in about 60 minutes
Across Metro Detroit, an IICRC-certified crew arrives, finds the source and makes the property safe.
Mitigate and document
We stop the damage, extract and dry, and record photos and moisture readings your insurer can use.
Restore and rebuild
Once everything is dry and clean, the same team handles the repairs, from drywall and flooring to finishes.
We will work with your insurance
We will work with any insurance carrier you use. We’ve done it on claim after claim, and we take pride in it: every job is documented from the first hour and priced line by line, and we work hard so your insurance covers the whole project.
Many of our clients have saved thousands of dollars this way, and many paid nothing beyond their deductible.
How we help with insurance claims
Examples of carriers our customers use. RMO is an independent company and isn’t affiliated with or endorsed by these insurers.
Questions facility teams ask
Do residents have to move out during the work?
In many cases, no. Water damage can often be handled while residents stay in unaffected rooms or move temporarily within the building. Your staff decide on resident moves, and we plan the work so residents return to their own space as soon as it's dry and clean.
How do you keep dust and odors away from residents?
Work areas are sealed with plastic containment, and HEPA air scrubbers and negative air machines help keep dust inside them. Odor treatments are chosen for occupied buildings, and the most disruptive steps are scheduled with your staff.
Can you work in a memory care unit?
Yes, with your staff's guidance. Work areas are kept locked or attended, equipment stays out of reach, and we follow your team's advice on timing and contact with residents.
Services for this kind of building
- Commercial Water Damage RestorationExtraction, drying and repairs for commercial buildings, planned around tenants and operations and documented for insurers.
- Commercial Sewage CleanupCategory 3 sewage removal, disposal and disinfection for restrooms, kitchens and lower levels in commercial buildings.
- Mold Damage RestorationContained mold removal for commercial buildings, with the moisture source addressed and independent clearance testing when appropriate.
- HVAC & Air Duct CleaningPost-loss cleaning of ductwork and air-handling components contaminated by smoke, soot, water or mold.
Request a call and we’ll contact you soon
Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now.
Call 24/7248-845-0000- A person answers 24/7
- On site in about 60 minutes
- We work with your insurer
Your details
Only your name and phone number are required.