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Aerial view of RMO vans outside storm-damaged homes

Top 5 water damage restoration companies in Detroit, MI (2026)

Detroit's combined sewers send storm water into basements through the floor drain. Five companies that serve the city, and why we put ourselves at the top.

Jackson SiersmaFounder & CEO · · 8 min read

In short: A note on this list: RMO wrote it and put itself first. That is our own opinion, based on our work and on what customers who have used other companies have told us. What we say about the other four companies comes from their own websites, and we haven't rated or criticized anyone.

In short: Our pick for water damage restoration in Detroit is RMO Mitigation & Restoration: locally owned and not a franchise, a person answers 24/7, a crew is on site in about 60 minutes, and our own crews handle the job from the water to the rebuild. We answer for homes, two-flats and rentals across the city, and for large commercial buildings.

RMO Mitigation & Restoration

Our pick for Detroit

1. RMO Mitigation & Restoration

RMO is a locally owned restoration company in Southfield, 9.8 miles from Detroit. The owners work with clients directly, a person answers every call, and one company handles the whole job, from the first hour to the last repair.

Phone answered
24/7, by a person
On site
About 60 minutes
To Detroit
9.8 mi, about 17 min
Ownership
Local, not a franchise

Why RMO is first in Detroit

We work in Detroit at every scale. Together with our sister company, RCO Cleaning, we look after a couple of large buildings in the city, and we keep a standby team for Signature Aviation at Detroit Metropolitan Airport, so a crew is ready to go if something happens at its facilities. And we answer for Detroit homeowners and landlords every week: basements that back up in a storm, pipes that burst in a cold snap, water from the floor above.

  • Locally owned, not a franchise

    RMO belongs to the people who run it, here in Metro Detroit. There is no franchise office between you and the owners.

  • The owners on your job

    Vadym, George and Jackson come out to jobs, work with clients directly and answer for the quality themselves.

  • A person answers, 24/7

    Call 248-845-0000 at 3 a.m. and someone who can send a crew picks up. Not a recording, not a message service.

  • A crew in about 60 minutes

    Across Oakland, Wayne and Macomb counties. When two office buildings flooded in Southfield, we had 15 people there in 20 minutes.

  • An IICRC-certified team

    Trained to the industry's standards: ANSI/IICRC S500 for water damage and S520 for mold.

  • One company for everything

    Water, sewage, fire, smoke, mold, storm and biohazard work, and the contents, by our own crews; asbestos and lead by licensed abatement partners we've worked with for years.

  • The rebuild, too

    Framing, drywall, flooring and finishes by our own crews, so the job ends with the company that started it.

  • Crews for any size of job

    When two Dearborn buildings flooded seven hours apart, we sent 30 people, worked both at once and saved both.

  • Commercial-grade equipment

    Truck-mounted and portable extractors, LGR and desiccant dehumidifiers, air movers, air scrubbers, moisture meters and thermal imaging.

  • Dry by the numbers

    Moisture readings every day and a drying log, until every wet material measures the same as a dry one.

  • Insurance, handled

    We work with any carrier you use and document everything an adjuster needs. Many of our clients have paid nothing beyond their deductible.

  • Cleaning in the same call

    Our sister company, RCO Cleaning, works from the same office, so the cleaning before and after is one more call to the same people.

RMO technician plugging in an air mover beside a dehumidifier in a room with the drywall cut away
RMO technician plugging in an air mover beside a dehumidifier in a room with the drywall cut away

Locally owned, not a franchise

Many of the restoration names around Metro Detroit are franchises: a national brand on a locally owned office. RMO isn't one. It belongs to the people who run it, from our office at 18000 W. Nine Mile Road in Southfield, so there is no franchise layer between you and the owners. Vadym, George and Jackson come out to jobs, meet the people whose homes and buildings we're working in, and answer for the quality themselves.

“We, as owners, come in and work directly with our clients.”

Vadym MakoveyFounder & General Manager, RMO Mitigation & Restoration

What we handle in Detroit

For Detroit homes and businesses

  • Basements after a storm: water and sewage out, cleaned, disinfected and dried
  • Sewer backups through floor drains, removed safely by a crew in protective gear
  • Burst pipes in older homes and two-flats, extracted and dried with daily readings
  • Office and commercial buildings: extraction and drying with the building kept running
  • Large and multi-floor losses, with a crew to match
  • Mold after a flood or a slow leak, removed to the IICRC S520 standard

And everything around it: board-up and tarping, contents packed out and cleaned, odor removal, mold work, asbestos and lead abatement through our licensed partners, biohazard cleanup, HVAC and duct cleaning, electronics and equipment cleaning, and the rebuild. If it happened to a building, we handle it.

Getting to Detroit fast

Our office is a few miles from Detroit's northwest side. Crews come down the Lodge Freeway or the Southfield Freeway, or along Telegraph Road on the far west side. Detroit has mainly a combined sewer system: rain and sewage share the same pipes, and when a storm overwhelms them, the water comes up through basement floor drains. On June 26, 2021, 5.77 inches of rain fell on the city, the most in a single day in at least 80 years, and city officials said about 5,000 homes had flood damage after the August 2023 storms. Nine in ten Detroit homes were built before 1980.

What happens when you call

  1. A person answers

    Call 248-845-0000, day or night. Someone who can send a crew picks up.

  2. A crew in about 60 minutes

    With extractors, dehumidifiers, air movers and meters already on the truck.

  3. The water out, the damage mapped

    We stop the source, extract the water, and find where it went with moisture meters and thermal imaging.

  4. A plan you can follow

    What we found, what we're doing and how long drying should take, with photos and readings for your insurer from the first hour.

  5. Dry, then rebuilt

    We measure every day until it's dry, then our own crews do the repairs. One company, start to finish.

Insurance, handled

We will work with any insurance carrier you use. Over the years we've worked through claim after claim for homeowners, property managers and building owners. We document the damage from the first hour with photos, moisture readings and drying logs, and we work with your adjuster on the scope, so the claim can be settled on the facts and cover the whole job. Many of our clients have paid nothing beyond their deductible.

The other four on our list

These companies also serve Detroit, described by what they say on their own websites.

2. First Hand Restoration

West Fort Street, Detroit

A restoration company that says it has served Detroit property owners since 2009.

3. SERVPRO of Downtown Detroit

East Grand Boulevard, Detroit

A SERVPRO franchise.

4. VersaPro Restoration & Construction

Stark Road, Livonia, with a Detroit office

An Onsite Solutions company that also does construction and roofing.

5. Modernistic

Rankin Drive, Troy

A Michigan company with offices around the state that also does carpet and duct cleaning.

Questions Detroit property owners ask us

Is RMO a franchise?

No. RMO Mitigation & Restoration is locally owned and run from our office at 18000 W. Nine Mile Road in Southfield. The owners work with clients directly.

How fast can RMO get to Detroit?

Our office is about 9.8 miles from Detroit, about 17 minutes by road in light traffic. A person answers 248-845-0000 around the clock, and a crew is on site in about 60 minutes.

Will you work with my insurance company?

Yes, with any carrier. We document the job for your adjuster from the first hour, and many of our clients have paid nothing beyond their deductible.

Do you do the repairs, too?

Yes. Our own crews handle the rebuild, from framing and drywall to flooring and finishes, so you never have to find a second contractor.

How do I file a sewer backup claim in Detroit?

Call DWSD at (313) 267-8000 to report the backup and get a service request number, then file a Notice of Claim within 45 days of discovering the backup. Photograph everything before cleanup starts.

Whoever you call, ask

  • Who answers the phone at 3 a.m.?
  • How soon can a crew be here, and how many people?
  • Are your technicians IICRC-certified?
  • How will you document the job for my insurer?
  • Who does the repairs once it's dry?
  • After a sewer backup: have you called DWSD at (313) 267-8000 for a service request number? The Notice of Claim is due within 45 days.

Red flags, according to Michigan's insurance department

  • A demand for full payment up front
  • Pressure to sign on the spot
  • A request to sign your insurance check over to the contractor
  • Unsolicited door-to-door offers after a storm
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