RMO serves Metro Detroit today. These pages describe where we plan to grow.
Middle East
Detroit's northwest side begins a few miles from our office, and its ZIP codes have some of the highest counts of flood-aid registrations in Michigan. We answer for homes across the city, and we look after large commercial buildings here too.
Together with our sister company, RCO Cleaning, we clean a couple of large buildings in Detroit, and we provide emergency services for commercial properties across the city.
We also keep a standby team for Signature Aviation at Detroit Metropolitan Airport: if something happens at its facilities, a crew is ready to go.
We also answer for Detroit homeowners and landlords: basements that back up in a storm, pipes that burst in a cold snap, water from the floor above. Half of the city's homes were built before 1947, most with basements and older sewer connections.
Our office in Southfield is 7.8 miles from the middle of Detroit: about 9.8 miles by road, or 17 minutes when traffic is light. Across Wayne County a crew is on site in about 60 minutes, day or night, and when you call we give you a real arrival time.
From our office, crews come down the Lodge Freeway (M-10) or the Southfield Freeway (M-39), or along Telegraph Road on the far west side; I-96 links the west side with Redford and Livonia.
A person answers 248-845-0000, day or night, and asks what happened and where.
Trucks leave with the pumps, extractors, air movers and dehumidifiers the job needs, 9.8 miles from our office.
The crew stops the water, makes the property safe and starts the drying the same visit.
90%before 1980
Median year built: 1947, across 329,393 homes and apartments. U.S. Census Bureau, American Community Survey 2020–2024, table B25034.
Registrations from Detroit mailing addresses. A registration is a household asking for help, not proof of damage, and mailing addresses don’t follow city limits exactly. FEMA, OpenFEMA Housing Assistance data, pulled 2026-10-12.
Detroit has mainly a combined sewer system: rain and sewage share the same pipes, and most homes have a single sewer line with no separate storm line. When a storm overwhelms the system, it backs up through basement floor drains.
Source: Detroit Water and Sewerage DepartmentOn June 26, 2021, 5.77 inches of rain fell on Detroit, the most in a single day in at least 80 years. Three of the city's eight heaviest one-day rains in that time fell between 2014 and 2021.
Source: Detroit Water and Sewerage DepartmentCity officials said 5,000 Detroit homes had flood damage in the August 2023 storms, and the federal government later awarded Detroit $346 million aimed at preventing basement flooding.
Source: CBS DetroitThe Rouge River runs through Detroit's west side. When its Detroit gauge passes 18 feet, flooding reaches Fenkell Avenue and nearby streets; it crested at 18.94 feet in June 2021.
Source: NOAA river gaugeDetroit's commercial buildings run from downtown towers like the Renaissance Center to the business corridors of the northwest side: Grand River Avenue, the Avenue of Fashion on Livernois, and McNichols and Schoolcraft roads around Grandmont Rosedale.
Founded in 1701. About 638,530 people live in Detroit (Census, 2020–2024 estimate). If a public sewer backed up into your building, Michigan law asks you to give written notice to the agency that runs the sewer (the city, township or county) within 45 days of finding the damage.
Detroit neighborhoods
| ZIP code | Median home built | FEMA 2014 | FEMA 2021 | FEMA 2023 |
|---|---|---|---|---|
| 48201 | 1967 | 137 | 401 | 285 |
| 48202 | 1938 | 815 | 807 | 967 |
| 48203 | 1944 | 3,366 | 1,960 | 3,270 |
| 48204 | 1938 | 4,114 | 3,552 | 4,276 |
| 48205 | 1950 | 5,426 | 4,733 | 7,447 |
| 48206 | 1938 | 1,793 | 1,587 | 2,261 |
| 48207 | 1967 | 657 | 837 | 906 |
| 48208 | 1938 | 435 | 726 | 573 |
| 48209 | 1938 | 510 | 461 | 326 |
| 48210 | 1938 | 2,226 | 2,882 | 1,176 |
| 48211 | 1938 | 443 | 499 | 473 |
| 48212 | 1938 | 3,048 | 3,353 | 2,702 |
| 48213 | 1942 | 3,012 | 3,158 | 4,063 |
| 48214 | 1938 | 1,831 | 1,779 | 2,039 |
| 48215 | 1950 | 1,920 | 2,395 | 1,540 |
| 48216 | 1938 | 122 | 347 | 148 |
| 48217 | 1951 | 687 | 633 | 1,033 |
| 48219 | 1954 | 4,545 | 3,507 | 7,069 |
| 48221 | 1944 | 3,527 | 2,266 | 5,236 |
| 48223 | 1951 | 3,475 | 1,879 | 3,637 |
| 48224 | 1945 | 5,116 | 7,786 | 7,702 |
| 48226 | 1963 | 14 | 34 | 13 |
| 48227 | 1945 | 7,417 | 5,372 | 8,096 |
| 48228 | 1949 | 7,780 | 8,107 | 8,332 |
| 48233 | n/a | 0 | 1 | 2 |
| 48234 | 1950 | 5,983 | 3,638 | 6,185 |
| 48235 | 1953 | 5,924 | 3,941 | 7,918 |
| 48238 | 1942 | 3,927 | 3,269 | 4,997 |
| 48243 | n/a | 0 | 0 | 0 |
ZIP codes from the Census Bureau’s 2020 ZIP-to-place relationship file; housing age from ACS 2020–2024; registrations from OpenFEMA.
Detroit is about 17 minutes from our Southfield office in light traffic (9.8 miles by road). Across Wayne County a crew is on site in about 60 minutes, day or night. Call 248-845-0000 and we'll give you a real arrival time.
Every part of Detroit, including 48201, 48202, 48203, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48211, 48212, 48213, 48214, 48215, 48216, 48217, 48219, 48221, 48223, 48224, 48226, 48227, 48228, 48233, 48234, 48235, 48238 and 48243. If you're near the edge of Detroit, call and we'll confirm right away.
The city's program installs backwater valves and sump pumps for homeowners in 11 flood-prone neighborhoods, including Warrendale and Aviation Sub. Applications are closed unless new funding arrives; DWSD's basement backup page has its current status.
Often only in part. DWSD warns that most basement flood damage isn't covered unless you carry flood coverage and a sewer backup rider. We document everything from the first visit, so whatever coverage you have, your adjuster has what they need.
Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now.
Call 24/7248-845-0000Your details
Only your name and phone number are required.
