RMO serves Metro Detroit today. These pages describe where we plan to grow.
Middle East
Troy is one of Metro Detroit's busiest business districts, and much of our work here is commercial: offices and businesses around Somerset Collection and Big Beaver Road, and the homes in between.
An association's office near Somerset Collection called us after water flooded its carpet. It was Category 2 water, which the industry also calls gray water: it can carry contaminants, so wet carpet can't just be fanned dry.
We sent a team to extract the water and treat the carpet and pad the way that category requires, then dried the space and checked it with moisture meters before the office went back to work.
Our office in Southfield is 9.3 miles from the middle of Troy: about 12.8 miles by road, or 26 minutes when traffic is light. Across Oakland County a crew is on site in about 60 minutes, day or night, and when you call we give you a real arrival time.
From Southfield, crews take I-696 east to I-75 north and exit at Big Beaver Road for the business district, or follow the mile roads to the subdivisions.
A person answers 248-845-0000, day or night, and asks what happened and where.
Trucks leave with the pumps, extractors, air movers and dehumidifiers the job needs, 12.8 miles from our office.
The crew stops the water, makes the property safe and starts the drying the same visit.
58%before 1980
Median year built: 1977, across 34,883 homes and apartments. U.S. Census Bureau, American Community Survey 2020–2024, table B25034.
Registrations from Troy mailing addresses. A registration is a household asking for help, not proof of damage, and mailing addresses don’t follow city limits exactly. FEMA, OpenFEMA Housing Assistance data, pulled 2026-10-12.
Troy's wastewater runs through three county districts: Evergreen-Farmington, Oakland-Troy and George W. Kuhn. In 2022 the city prepaid about $4 million toward Evergreen-Farmington upgrades that it says will help reduce wastewater backups into homes and businesses.
Source: City of TroyStorms in August 2019 and again on August 24, 2023 flooded homes in the Sylvan Glen subdivision near Livernois and Square Lake roads. Residents blamed runoff from nearby school grounds and clogged drain grates.
Source: C&G NewsIn 2021 the city built a 36-inch relief sewer from Big Beaver Road to an existing 60-inch line, adding sanitary sewer capacity for the Big Beaver corridor.
Source: City of TroyEarly Troy's soil did not percolate or drain well, which is why the township built public water and sewer in the 1950s as farm fields became subdivisions.
Source: Troy Historic VillageBig Beaver Road is Troy's Golden Corridor of corporate offices and upscale shopping, from Somerset Collection to the Top of Troy, with headquarters including Kelly Services, Altair Engineering, Flagstar Bank and The Kresge Foundation. Offices and stores lose money every hour they're closed, so we work to get the water out and the doors open.
A city since 1955. About 87,898 people live in Troy (Census, 2020–2024 estimate). If a public sewer backed up into your building, Michigan law asks you to give written notice to the agency that runs the sewer (the city, township or county) within 45 days of finding the damage.
Troy neighborhoods
| ZIP code | Median home built | FEMA 2014 | FEMA 2021 | FEMA 2023 |
|---|---|---|---|---|
| 48083 | 1976 | 329 | 12 | 104 |
| 48084 | 1975 | 15 | 4 | 35 |
| 48085 | 1977 | 33 | 7 | 44 |
| 48098 | 1982 | 14 | 7 | 39 |
ZIP codes from the Census Bureau’s 2020 ZIP-to-place relationship file; housing age from ACS 2020–2024; registrations from OpenFEMA.
Troy is about 26 minutes from our Southfield office in light traffic (12.8 miles by road). Across Oakland County a crew is on site in about 60 minutes, day or night. Call 248-845-0000 and we'll give you a real arrival time.
Every part of Troy, including 48083, 48084, 48085 and 48098. If you're near the edge of Troy, call and we'll confirm right away.
Yes. We plan the work around your tenants and staff, contain the area we're drying, and keep the property manager and the insurer up to date with photos and moisture readings.
Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now.
Call 24/7248-845-0000Your details
Only your name and phone number are required.
