RMO serves Metro Detroit today. These pages describe where we plan to grow.
Middle East
Sterling Heights is Macomb County's second-largest city, with neighborhoods built mostly from the 1960s on and a large industrial base. Our residential and commercial teams cover it, and commercial buildings here keep us on standby.
Residential and commercial RMO teams cover Sterling Heights, Warren, Clinton Township and Shelby Township.
Our residential response team and our commercial teams cover Sterling Heights, as they do Warren, Clinton Township and Shelby Township. We serve a lot of commercial buildings in the area, and they keep us on standby.
Our office in Southfield is 12.7 miles from the middle of Sterling Heights: about 19.1 miles by road, or 33 minutes when traffic is light. Across Macomb County a crew is on site in about 60 minutes, day or night, and when you call we give you a real arrival time.
From Southfield, crews take I-696 east, then Van Dyke or Mound Road north; M-59 crosses the north end of the city.
A person answers 248-845-0000, day or night, and asks what happened and where.
Trucks leave with the pumps, extractors, air movers and dehumidifiers the job needs, 19.1 miles from our office.
The crew stops the water, makes the property safe and starts the drying the same visit.
58%before 1980
Median year built: 1977, across 53,607 homes and apartments. U.S. Census Bureau, American Community Survey 2020–2024, table B25034.
Registrations from Sterling Heights mailing addresses. A registration is a household asking for help, not proof of damage, and mailing addresses don’t follow city limits exactly. FEMA, OpenFEMA Housing Assistance data, pulled 2026-10-12.
The city names the Clinton River, the Red Run Drain, the Plumbrook Drain and Beaver Creek as places that flood in heavy storms, snowmelt or ice jams, and it posts river gauges for the Clinton and the Plumbrook.
Source: City of Sterling HeightsIn the August 2014 flood, Sterling Heights' city offices and police department took on water, and the Clinton River rose to a record level.
Source: CBS DetroitThe city's sewage flows into Macomb County's 11-foot interceptor, 60 feet under 15 Mile Road. When it collapsed in neighboring Fraser in 2016, the 11 communities on it were asked to cut their water use.
Source: Macomb County Public WorksMore than half of the city's homes were built between 1960 and 1979, and its own history records that the 1950s building boom brought massive flooding because drainage hadn't kept up.
Source: City of Sterling HeightsSterling Heights builds things: Stellantis' Sterling Heights Assembly makes the Ram 1500, General Dynamics Land Systems has its headquarters here, and the former Lakeside Mall site is being rebuilt as Lakeside City Center.
Incorporated as a city in 1968. About 133,573 people live in Sterling Heights (Census, 2020–2024 estimate). If a public sewer backed up into your building, Michigan law asks you to give written notice to the agency that runs the sewer (the city, township or county) within 45 days of finding the damage.
Sterling Heights neighborhoods
| ZIP code | Median home built | FEMA 2014 | FEMA 2021 | FEMA 2023 |
|---|---|---|---|---|
| 48310 | 1977 | 226 | 58 | 289 |
| 48312 | 1972 | 336 | 41 | 250 |
| 48313 | 1977 | 63 | 16 | 114 |
| 48314 | 1994 | 49 | 16 | 72 |
ZIP codes from the Census Bureau’s 2020 ZIP-to-place relationship file; housing age from ACS 2020–2024; registrations from OpenFEMA.
Sterling Heights is about 33 minutes from our Southfield office in light traffic (19.1 miles by road). Across Macomb County a crew is on site in about 60 minutes, day or night. Call 248-845-0000 and we'll give you a real arrival time.
Every part of Sterling Heights, including 48310, 48312, 48313 and 48314. If you're near the edge of Sterling Heights, call and we'll confirm right away.
Backups from Macomb County's interceptor system go to the county Public Works Commissioner: call the 24-hour hotline, 877-679-4337, and file a written claim within 45 days. For the city's own sewers, give the city written notice within 45 days. We document the damage for either claim.
Leave your name and number and a coordinator will call you back. If water is still coming in, or there’s smoke or sewage, call now.
Call 24/7248-845-0000Your details
Only your name and phone number are required.
