In short: A note on this list: RMO wrote it and put itself first. That is our own opinion, based on our work and on what customers who have used other companies have told us. What we say about the other four companies comes from their own websites, and we haven't rated or criticized anyone.
In short: Our pick for water damage restoration in Novi is RMO Mitigation & Restoration: locally owned and not a franchise, a person answers 24/7, a crew is on site in about 60 minutes, and our own crews handle the job from the water to the rebuild. We keep an emergency team nearby and a bigger crew for exactly the kind of large homes Novi has.
Our pick for Novi
1. RMO Mitigation & Restoration
RMO is a locally owned restoration company in Southfield, 16.8 miles from Novi. The owners work with clients directly, a person answers every call, and one company handles the whole job, from the first hour to the last repair.
- Phone answered
- 24/7, by a person
- On site
- About 60 minutes
- To Novi
- 16.8 mi, about 24 min
- Ownership
- Local, not a franchise
Why RMO is first in Novi
Novi's houses are often large, with finished basements and a lot in them worth saving: furniture, electronics, photos, documents. We keep an emergency team nearby and a bigger crew for these homes, so we can extract and start drying while other people on the team move, inventory and protect the contents. Fewer things get thrown away when they're out of the water in the first hours.
Locally owned, not a franchise
RMO belongs to the people who run it, here in Metro Detroit. There is no franchise office between you and the owners.
The owners on your job
Vadym, George and Jackson come out to jobs, work with clients directly and answer for the quality themselves.
A person answers, 24/7
Call 248-845-0000 at 3 a.m. and someone who can send a crew picks up. Not a recording, not a message service.
A crew in about 60 minutes
Across Oakland, Wayne and Macomb counties. When two office buildings flooded in Southfield, we had 15 people there in 20 minutes.
An IICRC-certified team
Trained to the industry's standards: ANSI/IICRC S500 for water damage and S520 for mold.
One company for everything
Water, sewage, fire, smoke, mold, storm and biohazard work, and the contents, by our own crews; asbestos and lead by licensed abatement partners we've worked with for years.
The rebuild, too
Framing, drywall, flooring and finishes by our own crews, so the job ends with the company that started it.
Crews for any size of job
When two Dearborn buildings flooded seven hours apart, we sent 30 people, worked both at once and saved both.
Commercial-grade equipment
Truck-mounted and portable extractors, LGR and desiccant dehumidifiers, air movers, air scrubbers, moisture meters and thermal imaging.
Dry by the numbers
Moisture readings every day and a drying log, until every wet material measures the same as a dry one.
Insurance, handled
We work with any carrier you use and document everything an adjuster needs. Many of our clients have paid nothing beyond their deductible.
Cleaning in the same call
Our sister company, RCO Cleaning, works from the same office, so the cleaning before and after is one more call to the same people.
Locally owned, not a franchise
Many of the restoration names around Metro Detroit are franchises: a national brand on a locally owned office. RMO isn't one. It belongs to the people who run it, from our office at 18000 W. Nine Mile Road in Southfield, so there is no franchise layer between you and the owners. Vadym, George and Jackson come out to jobs, meet the people whose homes and buildings we're working in, and answer for the quality themselves.
“We, as owners, come in and work directly with our clients.”
Vadym MakoveyFounder & General Manager, RMO Mitigation & RestorationWhat we handle in Novi
For Novi homes and businesses
- Failed supply lines, water heaters and appliance leaks, extracted and dried with daily readings
- Finished basements after a storm or a sump pump that couldn't keep up
- Contents moved, inventoried and protected while the house dries
- Mold behind finishes after a slow leak, removed to the IICRC S520 standard
- Fire damage in large homes, with the contents packed out and protected
- Offices, stores and showrooms: water out and the business back open
And everything around it: board-up and tarping, contents packed out and cleaned, odor removal, mold work, asbestos and lead abatement through our licensed partners, biohazard cleanup, HVAC and duct cleaning, electronics and equipment cleaning, and the rebuild. If it happened to a building, we handle it.
Getting to Novi fast
From Southfield, crews take I-696 west to where it meets I-96, I-275 and M-5 on the Novi line; we keep an emergency team nearby. Most of Novi's homes were built since 1990, and over 40% are condominiums and apartments, which the city notes is unusual for Michigan. Water still finds them: the city lists its own flood sources, from Walled Lake and Shawood Lake to the Walled Lake Branch of the Middle Rouge, which floods Grand River Avenue west of Novi Road after heavy rain, and in September 2025 a 42-inch regional water main broke on 14 Mile Road.
What happens when you call
A person answers
Call 248-845-0000, day or night. Someone who can send a crew picks up.
A crew in about 60 minutes
With extractors, dehumidifiers, air movers and meters already on the truck.
The water out, the damage mapped
We stop the source, extract the water, and find where it went with moisture meters and thermal imaging.
A plan you can follow
What we found, what we're doing and how long drying should take, with photos and readings for your insurer from the first hour.
Dry, then rebuilt
We measure every day until it's dry, then our own crews do the repairs. One company, start to finish.
Insurance, handled
We will work with any insurance carrier you use. Over the years we've worked through claim after claim for homeowners, property managers and building owners. We document the damage from the first hour with photos, moisture readings and drying logs, and we work with your adjuster on the scope, so the claim can be settled on the facts and cover the whole job. Many of our clients have paid nothing beyond their deductible.
The other four on our list
These companies also serve Novi, described by what they say on their own websites.
2. MJ White & Son
Heslip Drive, Novi
A locally owned company in business since 1979.
3. Revive Restoration
Northwestern Highway, Farmington Hills
A family-owned company, open 24/7, with water, mold, fire and storm work and rebuilds.
4. M&J Restoration
Schoolcraft Road, Livonia
A locally owned company with 30 years of industry experience.
5. Rytech Restoration of Northwest Detroit
Waterford
A Rytech franchise.
Questions Novi property owners ask us
Is RMO a franchise?
No. RMO Mitigation & Restoration is locally owned and run from our office at 18000 W. Nine Mile Road in Southfield. The owners work with clients directly.
How fast can RMO get to Novi?
Our office is about 16.8 miles from Novi, about 24 minutes by road in light traffic. A person answers 248-845-0000 around the clock, and a crew is on site in about 60 minutes.
Will you work with my insurance company?
Yes, with any carrier. We document the job for your adjuster from the first hour, and many of our clients have paid nothing beyond their deductible.
Do you do the repairs, too?
Yes. Our own crews handle the rebuild, from framing and drywall to flooring and finishes, so you never have to find a second contractor.
Can you save the things in my basement?
Often, if they're out of the water fast. On a large home we send enough people to extract and dry while others move, inventory and protect the contents, and we tell you honestly what can be saved.
Whoever you call, ask
- Who answers the phone at 3 a.m.?
- How soon can a crew be here, and how many people?
- Are your technicians IICRC-certified?
- How will you document the job for my insurer?
- Who does the repairs once it's dry?
- In a condominium: have you called your association? The building's policy and yours usually cover different parts of the damage.
Red flags, according to Michigan's insurance department
- A demand for full payment up front
- Pressure to sign on the spot
- A request to sign your insurance check over to the contractor
- Unsolicited door-to-door offers after a storm
