In short: A note on this list: RMO wrote it and put itself first. That is our own opinion, based on our work and on what customers who have used other companies have told us. What we say about the other four companies comes from their own websites, and we haven't rated or criticized anyone.
In short: Our pick for water damage restoration in Livonia is RMO Mitigation & Restoration: locally owned and not a franchise, a person answers 24/7, a crew is on site in about 60 minutes, and our own crews handle the job from the water to the rebuild. We work both Livonia's subdivisions and its commercial and industrial corridors.

Our pick for Livonia
1. RMO Mitigation & Restoration
RMO is a locally owned restoration company in Southfield, 15.1 miles from Livonia. The owners work with clients directly, a person answers every call, and one company handles the whole job, from the first hour to the last repair.
- Phone answered
- 24/7, by a person
- On site
- About 60 minutes
- To Livonia
- 15.1 mi, about 22 min
- Ownership
- Local, not a franchise
Why RMO is first in Livonia
Livonia is a lot of houses and a lot of commercial property, and we work in both: basements after a storm, burst pipes and failed appliances in mid-century homes, and the offices, stores and industrial buildings along I-96 and I-275. When a storm floods a whole neighborhood, the size of the team matters: when two buildings flooded in Dearborn seven hours apart, we sent 30 people, worked both at once and were the first of four companies to arrive.
Locally owned, not a franchise
RMO belongs to the people who run it, here in Metro Detroit. There is no franchise office between you and the owners.
The owners on your job
Vadym, George and Jackson come out to jobs, work with clients directly and answer for the quality themselves.
A person answers, 24/7
Call 248-845-0000 at 3 a.m. and someone who can send a crew picks up. Not a recording, not a message service.
A crew in about 60 minutes
Across Oakland, Wayne and Macomb counties. When two office buildings flooded in Southfield, we had 15 people there in 20 minutes.
An IICRC-certified team
Trained to the industry's standards: ANSI/IICRC S500 for water damage and S520 for mold.
One company for everything
Water, sewage, fire, smoke, mold, storm and biohazard work, and the contents, by our own crews; asbestos and lead by licensed abatement partners we've worked with for years.
The rebuild, too
Framing, drywall, flooring and finishes by our own crews, so the job ends with the company that started it.
Crews for any size of job
When two Dearborn buildings flooded seven hours apart, we sent 30 people, worked both at once and saved both.
Commercial-grade equipment
Truck-mounted and portable extractors, LGR and desiccant dehumidifiers, air movers, air scrubbers, moisture meters and thermal imaging.
Dry by the numbers
Moisture readings every day and a drying log, until every wet material measures the same as a dry one.
Insurance, handled
We work with any carrier you use and document everything an adjuster needs. Many of our clients have paid nothing beyond their deductible.
Cleaning in the same call
Our sister company, RCO Cleaning, works from the same office, so the cleaning before and after is one more call to the same people.

Locally owned, not a franchise
Many of the restoration names around Metro Detroit are franchises: a national brand on a locally owned office. RMO isn't one. It belongs to the people who run it, from our office at 18000 W. Nine Mile Road in Southfield, so there is no franchise layer between you and the owners. Vadym, George and Jackson come out to jobs, meet the people whose homes and buildings we're working in, and answer for the quality themselves.
“We, as owners, come in and work directly with our clients.”
Vadym MakoveyFounder & General Manager, RMO Mitigation & RestorationWhat we handle in Livonia
For Livonia homes and businesses
- Burst pipes, failed water heaters and supply lines, extracted and dried
- Basements after a storm or a failed sump pump
- Offices, shops and industrial buildings: water out and work back on schedule
- Mold after a slow leak, removed to the IICRC S520 standard
- Storm and wind damage: tarps, board-up and water out
- Fire and smoke damage, from board-up to the rebuild
And everything around it: board-up and tarping, contents packed out and cleaned, odor removal, mold work, asbestos and lead abatement through our licensed partners, biohazard cleanup, HVAC and duct cleaning, electronics and equipment cleaning, and the rebuild. If it happened to a building, we handle it.
Getting to Livonia fast
From Southfield, crews take I-696 west to the I-96 and I-275 interchange, or come in on Grand River and the mile roads. More than 40 miles of the Rouge River system flow through Livonia, and when the river passes 18 feet at its Detroit gauge, flooding begins in residential areas of Livonia and Redford. On June 5, 2024, an EF-1 tornado cut a 5.5-mile path across the city. About four in five Livonia homes were built before 1980.
What happens when you call
A person answers
Call 248-845-0000, day or night. Someone who can send a crew picks up.
A crew in about 60 minutes
With extractors, dehumidifiers, air movers and meters already on the truck.
The water out, the damage mapped
We stop the source, extract the water, and find where it went with moisture meters and thermal imaging.
A plan you can follow
What we found, what we're doing and how long drying should take, with photos and readings for your insurer from the first hour.
Dry, then rebuilt
We measure every day until it's dry, then our own crews do the repairs. One company, start to finish.
Insurance, handled
We will work with any insurance carrier you use. Over the years we've worked through claim after claim for homeowners, property managers and building owners. We document the damage from the first hour with photos, moisture readings and drying logs, and we work with your adjuster on the scope, so the claim can be settled on the facts and cover the whole job. Many of our clients have paid nothing beyond their deductible.
The other four on our list
These companies also serve Livonia, described by what they say on their own websites.
2. SERVPRO of Livonia
Farmington Road, Livonia
A SERVPRO franchise.
3. VersaPro Restoration & Construction
Stark Road, Livonia
An Onsite Solutions company that also does construction and roofing.
4. M&J Restoration
Schoolcraft Road, Livonia
A locally owned company with 30 years of industry experience.
5. Premier Restoration
Eight Mile Road, Livonia
A licensed contractor that rebuilds after the mitigation.
Questions Livonia property owners ask us
Is RMO a franchise?
No. RMO Mitigation & Restoration is locally owned and run from our office at 18000 W. Nine Mile Road in Southfield. The owners work with clients directly.
How fast can RMO get to Livonia?
Our office is about 15.1 miles from Livonia, about 22 minutes by road in light traffic. A person answers 248-845-0000 around the clock, and a crew is on site in about 60 minutes.
Will you work with my insurance company?
Yes, with any carrier. We document the job for your adjuster from the first hour, and many of our clients have paid nothing beyond their deductible.
Do you do the repairs, too?
Yes. Our own crews handle the rebuild, from framing and drywall to flooring and finishes, so you never have to find a second contractor.
How do I claim for a sewer backup in Livonia?
Livonia residents file a written claim with the city within 45 days. Report the backup the same day and photograph everything before cleanup starts.
Whoever you call, ask
- Who answers the phone at 3 a.m.?
- How soon can a crew be here, and how many people?
- Are your technicians IICRC-certified?
- How will you document the job for my insurer?
- Who does the repairs once it's dry?
- After a sewer backup: have you filed the written claim with the city? (Livonia asks for it within 45 days.)
Red flags, according to Michigan's insurance department
- A demand for full payment up front
- Pressure to sign on the spot
- A request to sign your insurance check over to the contractor
- Unsolicited door-to-door offers after a storm
Sources
- Premier Restoration: Contact
- SERVPRO of Livonia
- VersaPro Restoration & Construction: Contact and offices
- M&J Restoration
- Premier Restoration
- City of Livonia: Rouge River
- National Weather Service Detroit: Livonia tornado, June 5, 2024
- City of Livonia: Sewer backups
- U.S. Census Bureau: American Community Survey
- Michigan DIFS: Disaster preparedness and recovery








