In short: A note on this list: RMO wrote it and put itself first. That is our own opinion, based on our work and on what customers who have used other companies have told us. What we say about the other four companies comes from their own websites, and we haven't rated or criticized anyone.
In short: Our pick for water damage restoration in Farmington Hills is RMO Mitigation & Restoration: locally owned and not a franchise, a person answers 24/7, a crew is on site in about 60 minutes, and our own crews handle the job from the water to the rebuild. For a property manager here, we can cover the cleaning and the emergencies with one call.
Our pick for Farmington Hills
1. RMO Mitigation & Restoration
RMO is a locally owned restoration company in Southfield, 10.8 miles from Farmington Hills. The owners work with clients directly, a person answers every call, and one company handles the whole job, from the first hour to the last repair.
- Phone answered
- 24/7, by a person
- On site
- About 60 minutes
- To Farmington Hills
- 10.8 mi, about 16 min
- Ownership
- Local, not a franchise
Why RMO is first in Farmington Hills
We work with the Farbman Group, the property management company headquartered in Farmington Hills, and have done a lot of work for them. Together with our sister company, RCO Cleaning, we provide their cleaning as well as emergency services, including for their new headquarters building. For a property manager, that means one call covers the routine and the unexpected: the cleaning crew that knows the buildings, and the restoration crew that arrives when a pipe bursts. In apartment communities we coordinate with residents, document each unit separately and work with the owner's insurer.
Locally owned, not a franchise
RMO belongs to the people who run it, here in Metro Detroit. There is no franchise office between you and the owners.
The owners on your job
Vadym, George and Jackson come out to jobs, work with clients directly and answer for the quality themselves.
A person answers, 24/7
Call 248-845-0000 at 3 a.m. and someone who can send a crew picks up. Not a recording, not a message service.
A crew in about 60 minutes
Across Oakland, Wayne and Macomb counties. When two office buildings flooded in Southfield, we had 15 people there in 20 minutes.
An IICRC-certified team
Trained to the industry's standards: ANSI/IICRC S500 for water damage and S520 for mold.
One company for everything
Water, sewage, fire, smoke, mold, storm and biohazard work, and the contents, by our own crews; asbestos and lead by licensed abatement partners we've worked with for years.
The rebuild, too
Framing, drywall, flooring and finishes by our own crews, so the job ends with the company that started it.
Crews for any size of job
When two Dearborn buildings flooded seven hours apart, we sent 30 people, worked both at once and saved both.
Commercial-grade equipment
Truck-mounted and portable extractors, LGR and desiccant dehumidifiers, air movers, air scrubbers, moisture meters and thermal imaging.
Dry by the numbers
Moisture readings every day and a drying log, until every wet material measures the same as a dry one.
Insurance, handled
We work with any carrier you use and document everything an adjuster needs. Many of our clients have paid nothing beyond their deductible.
Cleaning in the same call
Our sister company, RCO Cleaning, works from the same office, so the cleaning before and after is one more call to the same people.
Locally owned, not a franchise
Many of the restoration names around Metro Detroit are franchises: a national brand on a locally owned office. RMO isn't one. It belongs to the people who run it, from our office at 18000 W. Nine Mile Road in Southfield, so there is no franchise layer between you and the owners. Vadym, George and Jackson come out to jobs, meet the people whose homes and buildings we're working in, and answer for the quality themselves.
“We, as owners, come in and work directly with our clients.”
Vadym MakoveyFounder & General Manager, RMO Mitigation & RestorationWhat we handle in Farmington Hills
For Farmington Hills homes and businesses
- Office parks and apartment buildings: extraction, drying and readings unit by unit
- Burst pipes and failed supply lines in homes and apartments
- Flooded basements after a storm, pumped out, cleaned and dried
- Sewer and drain backups, removed and disinfected safely
- Mold after a slow leak, contained and removed to the IICRC S520 standard
- Fire and smoke damage, from board-up to the rebuild
And everything around it: board-up and tarping, contents packed out and cleaned, odor removal, mold work, asbestos and lead abatement through our licensed partners, biohazard cleanup, HVAC and duct cleaning, electronics and equipment cleaning, and the rebuild. If it happened to a building, we handle it.
Getting to Farmington Hills fast
From Southfield, next door, crews take Northwestern Highway into the city's northeast corner, or I-696 west; Grand River, 12 Mile and Orchard Lake Road are the main roads inside it. Water reaches Farmington Hills buildings from below and from the street. The regional water main under 14 Mile Road has broken four times since 2017, and a 2021 break at 14 Mile and Drake flooded nearby basements. Most of the city's homes went up in two building booms, 1977 to 1979 and 1984 to 1989, along with many apartment and condominium complexes.
What happens when you call
A person answers
Call 248-845-0000, day or night. Someone who can send a crew picks up.
A crew in about 60 minutes
With extractors, dehumidifiers, air movers and meters already on the truck.
The water out, the damage mapped
We stop the source, extract the water, and find where it went with moisture meters and thermal imaging.
A plan you can follow
What we found, what we're doing and how long drying should take, with photos and readings for your insurer from the first hour.
Dry, then rebuilt
We measure every day until it's dry, then our own crews do the repairs. One company, start to finish.
Insurance, handled
We will work with any insurance carrier you use. Over the years we've worked through claim after claim for homeowners, property managers and building owners. We document the damage from the first hour with photos, moisture readings and drying logs, and we work with your adjuster on the scope, so the claim can be settled on the facts and cover the whole job. Many of our clients have paid nothing beyond their deductible.
The other four on our list
These companies also serve Farmington Hills, described by what they say on their own websites.
2. Aaron Builders
Interchange Drive, Farmington Hills
A locally owned restoration company since 1979 that also does the reconstruction.
3. Revive Restoration
Northwestern Highway, Farmington Hills
A family-owned company, open 24/7, with water, mold, fire and storm work and rebuilds.
4. SERVPRO of Farmington & Farmington Hills
West Eight Mile Road, Farmington Hills
A SERVPRO franchise that says it has served the city since 2003.
5. MJ White & Son
Heslip Drive, Novi
A locally owned company in business since 1979.
Questions Farmington Hills property owners ask us
Is RMO a franchise?
No. RMO Mitigation & Restoration is locally owned and run from our office at 18000 W. Nine Mile Road in Southfield. The owners work with clients directly.
How fast can RMO get to Farmington Hills?
Our office is about 10.8 miles from Farmington Hills, about 16 minutes by road in light traffic. A person answers 248-845-0000 around the clock, and a crew is on site in about 60 minutes.
Will you work with my insurance company?
Yes, with any carrier. We document the job for your adjuster from the first hour, and many of our clients have paid nothing beyond their deductible.
Do you do the repairs, too?
Yes. Our own crews handle the rebuild, from framing and drywall to flooring and finishes, so you never have to find a second contractor.
Who takes a sewer backup claim in Farmington Hills?
The Oakland County Water Resources Commissioner runs the city's sewer system, so a backup is reported to the county, and the written claim goes to the county within 45 days, not to the city.
Do you work with property managers and apartment communities?
Yes. Property managers can keep us on standby. On a job we coordinate with residents, document each unit separately and work with the owner's insurer, and our sister company RCO Cleaning can handle the cleaning.
Whoever you call, ask
- Who answers the phone at 3 a.m.?
- How soon can a crew be here, and how many people?
- Are your technicians IICRC-certified?
- How will you document the job for my insurer?
- Who does the repairs once it's dry?
- After a sewer backup: do you know the claim goes to Oakland County's Water Resources Commissioner, not the city, within 45 days?
Red flags, according to Michigan's insurance department
- A demand for full payment up front
- Pressure to sign on the spot
- A request to sign your insurance check over to the contractor
- Unsolicited door-to-door offers after a storm
Sources
- Aaron Builders: Water damage restoration
- Revive Restoration: Farmington Hills
- SERVPRO of Farmington & Farmington Hills
- MJ White & Son
- C&G News: Great Lakes Water Authority shares plans to reduce pipe breaks
- City of Farmington Hills: Sewer backup information
- City of Farmington Hills: Parks and recreation master plan (PDF)
- Michigan DIFS: Disaster preparedness and recovery
